Conflict of Interest & Choice of Control Disclosure

At TLK Care, trust, loyalty, and kindness form the foundation of our service delivery. Because we provide both intermediary capacity-building supports (Support Coordination and NDIS Plan Management) alongside direct therapeutic services (Psychology, Behaviour Therapy, and Allied Health), we maintain strict operational frameworks to safeguard your right to absolute choice and control.

Our Operational Commitments to You

1. 1

   Strict Functional Separation: Our Plan Management and Support Coordination teams operate entirely independently from our clinical therapy divisions. Personnel do not share participant data or case clinical systems across divisions without your explicit consent.

2. 2

   Complete Transparency: We will never force, steer, or automatically refer you to internal TLK Care clinical services.

3. 3

   Unbiased Referrals: If you engage our Support Coordination team, they are structurally obligated to provide you with a comprehensive, unbiased selection of external market providers alongside any internal options.

4. 4

   Freedom of Choice: You have the absolute right to select any provider you wish at any stage of your plan journey, and choosing an external provider will never negatively impact your care or relationship with TLK Care.

If you have any questions or wish to view our complete corporate Conflict of Interest Policy, please contact our intake team directly at info@tlkcare.com.au.